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Chatbots Explained: Everything You Always Wanted to Know About Chatbots

EXPERT ANALYSIS:

Creating Value Generating Conversation through Chatbots

Chatbots are quickly becoming an inextricable part of a successful Customer Experience. They are at the cutting edge of innovation in today's business strategy.

Explanations, expert analyses, business cases… Sitel & The Social Client deliver all the comprehensive elements and practical tools for developing chatbots. 

  • Chatbots Decoded -- What is a chatbot?
  • How do chatbots provide value to Facebook Messenger?
  • Explore the 4 types of Chatbot Families
  • See first-hand a step-by-step conversation

Expand on your company's conversational experiences that meet the millennial generation’s increasingly high expectations.

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MEET THE THOUGHT LEADERS

ARNAUD DE LACOSTE
Founding Partner, Group Acticall
Chief Marketing Officer, Sitel
Ventures, Partnerships, & Innovation

GORDON WHITE
General Manager, Americas 
The Social Client agency

STÉPHANE AKKAOUI
Chief Information Officer, The Social Client

Optimizing the customer experience and delivering stronger brand integrity for our clients and their customers.

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