Manage Out-of-Scope Calls, but How?

Sitel Premium Tech Support


Find out how you can develop a holistic and innovative plan to realign how your clients’ customers receive technical support.

By adding an additional layer of service via Premium Technical Support (PTS), you can take advantage of self-service features from connectivity itself to connected devices and applications.




  • Convert a cost center to a profit center
  • Turn non-revenue generating calls to cash 
  • Save on spend in customer care operations
  • Provide an opportunity to pay for results, not effort


Access the customer case study to see how they were able to reduce churn and increase revenue.

Access the Case Study

See how this Internet Service Provided (ISP) created a new revenue stream and increased consistency and reduced churn.  

Optimizing the customer experience and delivering stronger brand integrity for our clients and their customers.

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